Here's what clients are saying about working with Neal & Paula
"Best Home Purchase Ever! - When we were in the process of moving up to the Santa Cruz area from San Diego, we got a referral from a friend to talk to Neal & Paula. This turned out to be the best thing we could have possibly done to find our home and to "figure out" this new place we wanted to call home.
You simply cannot find a better real estate team here. From the first moment we met with Neal & Paula, we felt listened to, and we left them knowing we'd found the folks who could help us figure this all out. One of the things we love about them is that they will actually tell you what they think! We've worked with many realtors in the past who will simply show you any property and offer no opinions whatsoever. It was so refreshing to have them tell us, "no! absolutely not," or "yes! that's a wonderful neighborhood."
The home we ended up in was not even on the market. Paula and Neal had the scoop on the property, and told us more than once that we really should check it out. Initially, it was not something we thought we'd be interested in, but because they encouraged us to take a look, we ended up finding the absolute perfect place for us. We could not be happier!
Finding the home was not the end of the story with Neal & Paula. They worked with us through the negotiations and escrow, and took the time to answer every question we had. They also helped us acclimate to our new town, and helped us find hair stylists and restaurants and beaches. They connected us to local businesses who've helped us make improvements on our new home. Neal even gave us a tutorial on gopher trapping and donated a shovel to the cause! This is our 8th home purchase, and we've never been treated so well before. We feel like family.
We can't say enough about Indigo Beach Properties and our experience with Neal & Paula. We truly consider them more than our real estate agents - we now call them friends."
- Kent and Laura Miller
"We were really pleased with how quickly our house sold! Before we put the house on the market, Neal & Paula gave us sound, invaluable advice on staging, home pricing and preparing the home to be ready to sell. Their advice, support and positive attitude really facilitated what can be a very stressful process of home selling. I so appreciated how quickly Paula responded to our every concern and was lightning fast in her correspondences, which for us was something we valued. The entire Woods Team is knowledgeable, friendly and so easy to work with. Paula especially is a total pro and would recommend her in a heartbeat to anyone looking for an agent to work with."
- Juliana and Derrick Robinson
"Neal & Paula have been an amazing team in supporting us in our real estate transactions! Twenty years ago they helped our daughter and her family buy their first home. We were so pleased with their integrity and prompt action that we recently called on them to assist us with multiple real estate transactions. First, they advised us on preparing our San Jose rental for a real estate exchange. Then they found us an excellent rental property to buy near the Santa Cruz Harbor. Shortly thereafter, they helped us purchase a new primary home and they managed the sale of our challenging mountain home. Nothing is left undone with this quality team."
- Tom and Pegi Ard
"Working with Neal and Paula was simply amazing. While maintaining the utmost in professionalism, we still felt like they were friends of ours, always looking out for our best interests. They knew exactly what we wanted and needed for our family and strived to make our dream come true. We simply could not be happier because not only did we find our dream home, we found two new friends. I couldn't recommend them enough!"
- David & Kristin Falco
"Thank you so much for all your help. I love the home and neighborhood on Depot Hill, and would not have been able to do this without you! You were so spectacular to work with. Thanks again for making my dreams come true!"
- Lisa Kettenberg
"My wife and I initially had the pleasure of working with Paula and Neal back in 2002. Right away we both knew that Paula and Neal were the ideal agents to help us find a home for us and we were not disappointed. They helped us find the perfect home and made the process painless. They also sold the same home for us when my job transferred us out of Santa Cruz County. When my wife and I were able to return to Santa Cruz County, one our first phone calls was to Team Indigo, to start the process of searching for a new home. We were not disappointed. Paula and Neal are the best agents that we have had the opportunity to work with. Their attention to detail and their follow-up is impeccable. Paula and Neal listen to our needs and always take care of what needs to be done. We will always use them as our real estate agents and recommend our friends and family to reach out to Paula and Neal for their real estate needs. We hope we do not have to move again but if so, we have Paula and Neal’s phone # on speed dial.
- Stewart & Timea Bath
"When it was time to sell my vacation home, I went right back to Paula and Neal. Living out of the area, I knew they would be more than able to handle all the details for me; and I was not disappointed. Another GREAT EXPERIENCE with two great professionals! Thank you."
- Marilyn Rothman
"Paula and Neal are a dynamic duo--an absolute pleasure to work with! They represented us as buyers and through their breadth of knowledge of the process and of the area, as well as their experience and connections in the field, we were able to make informed decisions that eventually led to buying a home that we are truly happy with. They streamlined the process for us, working efficiently and effectively, catering to our schedules and prefered methods of communication, and ultimately saved us a ton of time. It is obvious that they love their work and they work tirelessly. They are professional, ethical, authentic, humorous, and full of joy, making a process that could otherwise be challenging and stressful, enjoyable. Throughout the entire process we felt supported, well represented, and well served. If the opportunity of buying or selling arises in the future, we will most certainly call on Paula and Neal again and would recommend them to anyone in need of excellent realtors."
- Dan & Laila Rall
"What a wonderful experience we had working with you, Neal and Paula! Thank you so much for helping us find our dream house by the beach and making the deal happen so quickly! You are true professionals and also very kind and caring people - you made the process smooth and seamless. We would definitely recommend you to anyone searching for a home in the Santa Cruz area."
- Tom Evans & Nancy Lockhorn
"It was a very difficult decision for me to sell my home, but it was time to downsize. I have known Paula for 20 years and worked with her in the past. She and Neal are the epitome of professionalism. Their sound advice on pricing and marketing resulted in selling my home in 2 1/2 months. During a very short, yet chaotic escrow, Paula was very involved in the issues that surfaced and mediating them, for the buyer as well as me, making the process as stress free as possible. Thank you!"
- Randi Ellen-Moore
"We consider ourselves privileged to have had Neal and Paula representing our property when it was time to sell. Their sound advice regarding marketing strategy, price positioning and property staging resulted in a sale in less than three months amid what was unstable market conditions. In fact, because we were traveling a lot, they even provided the value-added service of arranging for our three large dogs to go for a car ride during showings so as not to intimidate the visitors. Talk about doing whatever it takes! When post-offer negotiations became tough, they provided excellent representation, putting our minds at ease and allowing us to concentrate on our cross-country relocation. With this team, you definitely get the best of the best!"
- Janis & Kent Yunker
"Thank you for all that you have done to help us find our house and make us feel "at Home" in the Santa Cruz area. You found the perfect home for us and expertly advised us through the purchase and rental phases until we could move from Texas. You have gone above the call of duty in helping us learn more about the community and sharing your favorite places for fun! We would not hesitate to recommend your services to family and friends."
- Tim & Sandi Olivier
"With tremendous dedication to our cause, with honest and timely feedback, with brilliant insights into the real-estate market and shrewd negotiation skills, Paula and Neal helped us get the house of our dreams within steps to an amazing beach. They helped us walk away from a dubious deal. They guided us to the best locations, always with humor. They are dedicated to your cause, available, communicative and have deep understanding of the market, your priorities, budget, timeline and needs. They are always on your side. We are thoroughly impressed with their aesthetic taste, and open mindedness, they open possibilities and got us to expand our search to find this house. Thank you Paula and Neal. We'll definitely stay close."
- Bill & Orna Berryman
“Neal and Paula were the perfect team to help us find our new home. They were patient, hard-working, knowledgeable, professional and fun while showing us a wide variety of homes and areas. Their goal was to help us find the home WE wanted and not just sell us a house. They are honest and gave us sound advice and guidance. We LOVED working with Neal and Paula and thanks to them, we were able to ‘seas our dream’.”
- Margaret Campodonico & Reynie Lave
"It took about a year to find our dream beach house, but we finally did and without compromising on any of our pre-defined criteria and staying within budget. This couldn't have happened without the amazing support we got from Neal & Paula. They took the time to understand our needs and criteria, they didn't give up even once and kept refining their search to our needs with a lot of patience and love to their profession. The great part of it is that not only that we found our dream house, we actually won two new amazing friends."
- Avi & Osnat Golan
"Neal and Paula Woods have been a delight to work with. I first met them five years ago when they worked with my mom and dad to sell their house in Santa Cruz. They were patient, understanding, and made my parents feel confident that everything work out smoothly. Above all, they went beyond the normal boundaries of a realtor to make my parents feel comfortable with their move. When it came time for me to move to Santa Cruz, I did not hesitate to call Neal and Paul Woods knowing that they would give their honest and knowledgeable opinion of the homes and areas in Santa Cruz County. Again they have made a sometimes difficult process into an enjoyable experience. After I bought a beautiful house in the Aptos area they helped me connect up with knowledgeable and affordable people to make my house into a home."
- Leonard Groner
"I am both excited and proud to be able to write this personal testimonial. Excited, because it gives me a chance to be able to give something back to them after all they have done for me. Proud, because I truly am proud to promote the real estate team who deserve a stunning review which local house hunters in the community can rely on as well as new beach property seekers outside the area can utilize as an excellent resource to help them find their beach home. Fortunately for me, their local knowledge was amazing, their responsiveness was unwavering and their negotiation skills were uncanny. However, I found their resourcefulness to be above and beyond what would be expected. They truly do know this community and the right people in it to make the shift into a new home very, very smooth. They have relationships with architects, landscapers, audiovisual experts, all with great credentials and the same attitude as Neal and Paula. They love their work, they love where they live and they love life. In my mind there is no other choice of real estate partnerships that Neal and Paula."
- John & Nim Stephani